These terms govern your purchase and use of digital products sold on this site by Chinese Off Script (“we”, “us”). By completing a purchase you agree to them.
We sell downloadable digital files — PDF reference sheets and Anki deck files (.apkg). Nothing is shipped. Files are delivered as a download link immediately after payment, and the link is also included in your receipt email.
Payments are processed by Creem (creem.io), which acts as our Merchant of Record. Creem is the seller of record for your transaction, handles payment acceptance, and collects and remits any applicable sales tax or VAT. Your card statement will show Creem. Prices are shown in US dollars and may be converted by your bank.
If a product is not what you expected, email support@mandarinoffscript.xyz within 14 days of purchase and we will refund the full amount, no explanation required. Refunds are issued through Creem to your original payment method. We may decline refunds where there is evidence the files have been redistributed.
If your download link expires or the file will not open, contact us and we will resend it at no cost. We are not responsible for delays caused by your email provider filtering the receipt — check your spam folder first.
These are study materials. We make no promise that using them will produce a specific test score, fluency level, or outcome. Language learning depends on your own practice.
To the maximum extent permitted by law, our total liability for any claim relating to a purchase is limited to the amount you paid for that product. We are not liable for indirect or consequential losses.
We may update these terms. The version in force at the time of your purchase is the one that applies to that purchase.
Questions about an order, a licence, or these terms: support@mandarinoffscript.xyz